Support

Technical Support Documentation

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Table of Contents:

  1. Introduction

  2. Contacting Technical Support

  3. Common Issues and Solutions

  4. Updates and Improvements

  5. Privacy Policy

  6. Contact Information

1. Introduction:

This documentation has been prepared to provide users of the uni.decentral-art.com website with essential information regarding technical support. If you encounter technical issues or have questions, we encourage you to use the available means of contact.

2. Contacting Technical Support:

Our Technical Support Department is available to help you resolve any issues related to using the uni.decentral-art.com website. Please contact us using the following information:

3. Common Issues and Solutions:

Below are examples of the most common issues users may encounter and suggested solutions:

  • Issue: Unable to log in to the account.

    • Solution: Verify the accuracy of the entered login credentials. If the problem persists, contact Technical Support.

  • Issue: The website does not function correctly on a specific device or browser.

    • Solution: Ensure you are using the latest browser version. If the problem persists, contact us, providing details about the device and browser used.

4. Updates and Improvements:

We are committed to continuously improving our website. We regularly release updates to provide users with the best experiences. Information about the latest updates can be found on the homepage or in emails sent to users.

5. Privacy Policy:

Review our Privacy Policy to understand how we collect, store, and process your personal data. The Privacy Policy is available at uni.decentral-art.com/privacy.

6. Contact Information:

Thank you for choosing uni.decentral-art.com. We are ready to assist in any way possible. Please use the above contact information if needed.

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